MAG Lightning 4.0.4

With Lightning by MAG (Maximus Auto Group), it's now quicker than ever to file and process a claim for your service drive customers. Lightning allows you to effortlessly verify coverage protection for customers who have previously purchased a MAG vehicle protection product along with their new vehicle from one of the participating program dealerships. This streamlined process enables you to file a claim, receive authorization, and payment promptly.

If a customer does not have coverage, Lightning provides the convenience of selling a new policy directly on the service drive, making it a quick and seamless experience.

Lightning Benefits:

• Scan a VIN to determine if the customer may have vehicle protection coverage
• Initiate and complete a new claim rapidly without the need for phone calls or paperwork
• Access real-time status updates of all current claims in the service drive
• Efficiently manage assigned work in your service drive
• Obtain near-real-time authorization to expedite customer service
• Communicate with your claim representative via the in-app chat program
• Include additional comments and photos to any open claim if required
• Attach the completed RO work order for faster reimbursement processing
• Review KPIs related to vehicle protection claims originating from your service drive
• Access previously paid claims for up to 30 days